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SHIPMENT - service, timing and costs

Maestri Pellettieri
, pays maximum attention to the quality of its Client services and promises to deliver in the least time possible, and in particular:
For products that are available immediately, delivery within 24 business hours following the confirmation date of order.
For products that can be ordered, in general will be respected the delivery date declared in production cycle.

Italy: The express delivery service will be cared by BRT or SDA, leaders in terms of service reliability and punctuality.
               The standard form of service in Italy generally takes 1-2 days (islands 2-3 days).

Europe: The express delivery service will be cared by FedEx or DPD, world leaders for shipping all around the globe.
               The 
Standard service generally takes 3-5 working days.
               The 
Express Priority service generally takes 2-3 working days.

US & Canada:  The express delivery service will be cared by FedEx, world leader for shipping all around the globe.
               The 
Standard service generally takes 3-5 working days.
               The 
Express Priority service generally takes 2-3 working days.

Rest of the World: The express delivery service will be cared by FedEx, world leader for shipping all around the globe.
               The 
Standard service generally takes 4-10 working days.
               The 
Express Priority service generally takes 2-4 working days.

All our shipments are insured and trackable and require a signature upon receipt.

The Client receives the delivery reference number via email. This number will allow the Client to track the delivery on the currier’s website.
It is not possible to book a delivery so please provide a delivery address where you are able to collect the parcel.

Note: Our packages are prepared so to avoid possible damages. It 'important to ensure that at the time of receiving the product does not present any signs of tampering and / or damage. In this case, before you accept the package, you have to sign the receipt indicating subject, prior to signature, the words "accept with reservation of control” or “unchecked”.

Costs:
The exact cost of each delivery will be calculated in real time as soon as the Client inserts his/her chosen delivery address.
If there are promotions on delivery costs, (eg. “free delivery for orders worth at least 100 Euros”) Maestri Pellettieri will proceed with delivery using any service of its choice insured. Even in these cases, should the Client need a particular delivery time, you can select the paid Express service of your choice.


Taxes and Duties:
Please select the destination to check the import taxes and duties. Italian VAT will be applied to destinations within the EU. For all other destinations please contact your local customs office.

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